Terms & Conditions

 Last updated: 12/06/2026

1. Introduction

These Terms & Conditions (“Terms”) govern your use of the ONICA J website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree, you should not use this website.

2. About us

ONICA J is a UK-based fashion brand specialising in women’s sportswear and lifestyle apparel.

For any queries, contact: info@onicaj.com

3. Use of the website

You agree to use this website only for lawful purposes. You must not:

• Misuse the website or attempt to disrupt its operation 
• Attempt unauthorised access to systems or data 
• Use the website for fraudulent activity 

We reserve the right to suspend or restrict access if misuse is detected.

4. Product information

We aim to ensure all product descriptions, images, and pricing are accurate.

However:

• Colours may vary depending on screen settings 
• Minor variations in product appearance may occur 
• We reserve the right to correct errors or update information at any time 

5. Pricing and payment

• All prices are shown in GBP (£) unless otherwise stated 
• Prices may change without notice 
• Payment must be made in full at checkout 
• We use secure third-party payment providers (e.g. Shopify Payments, Stripe, PayPal) 

We do not store full payment card details.

6. Orders

Once you place an order, you will receive an order confirmation email.

We reserve the right to:

• Refuse or cancel orders due to stock issues, pricing errors, or suspected fraud 
• Limit quantities per customer where necessary 

If an order is cancelled after payment, you will receive a full refund.

7. Shipping and delivery

Delivery times and costs will be clearly stated at checkout.

We are not responsible for delays caused by:

• Courier services 
• Customs or import checks (if applicable) 
• Events outside our reasonable control 

Risk in the goods passes to you once the order is delivered.

8. Returns and refunds

We comply with UK consumer law, including the Consumer Contracts Regulations.

You have the right to return items within 14 days of receipt for a refund, provided:

• Items are unworn 
• Items are in original condition 
• Tags and packaging remain intact (where applicable) 

Certain items (e.g. hygiene-sensitive products) may be excluded where legally permitted.

Refunds will be processed after inspection of returned goods.

9. Newsletter and marketing

If you opt in, we may send you marketing emails about:

• New product launches 
• Brand updates 
• Promotions and offers 

You can unsubscribe at any time using the link in our emails.

10. Intellectual property

All content on this website, including:

• Brand name 
• Logos 
• Product designs 
• Images 
• Website content 

is the property of ONICA J and may not be copied, reproduced, or used without permission.

11. Limitation of liability

To the maximum extent permitted by law:

• We are not liable for indirect or consequential losses 
• Our total liability for any claim shall not exceed the amount paid for the relevant order 
• We do not exclude liability for death or personal injury caused by negligence or fraud 

12. Privacy and data protection

Your personal data is handled in accordance with our Privacy Policy, which forms part of these Terms.

13. Third-party services

We use third-party providers for:

• Payment processing 
• Website hosting 
• Shipping and logistics 
• Email marketing services 

We are not responsible for the performance of these third-party services.

14. Changes to these Terms

We may update these Terms from time to time. Changes will take effect once published on the website.

15. Governing law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact us

If you have any questions about these Terms, contact: info@onicaj.com